Navigate HR Trends in Healthcare With Key Insights

February 19, 2024 | Physician Recruitment, Workforce Lead Healthcare Challenges Susan Crowder, HR Manager of Client Success, G&A Partners,

Caution reigns in 2024 as healthcare leaders prepare for the year ahead amidst uncertainty in the economy, the adoption of generative AI in the workplace, and an evolving relationship with a more informed workforce. Our HR experts examine three workplace trends to expect as you forge ahead into 2024.

Employee Retention Amidst Economic Uncertainty

Improving retention isn’t new to the healthcare industry, which is still dealing with impacts from the pandemic and the resulting high burnout levels. In fact, in the CDC’s 2022 report “Health Workers Face a Mental Health Crisis,” 44% of healthcare workers said they intended to look for a new job and 46% of workers reported feeling burnt out. 

Renewed retention efforts in 2024, however, can help you reduce the high costs of turnover and its negative impacts on productivity. Businesses with strong retention strategies – such as open communication and a focus on employee well-being – tend to have happier employees, which can have a positive impact on your bottom line. 

Generative AI in the Workplace

Generative AI caused a stir last year – enticing leaders with thoughts of increased productivity, yet alarming workers who feared they may be replaced. In 2024, HR leaders should develop policies and training so employees feel empowered to use (instead of fear) AI in a way that benefits your business but minimizes risks.

Training should include methods to assess bias within generative AI models and identify inaccurate content. If your HR team adopts AI within hiring tools, be mindful that they aren’t violating workplace laws in the process.

Engagement With an Informed Workforce

Workers are more empowered than ever, partially due to easy access online to employment information or through viral social media posts on workplace trends that are often based on employee grievances. 

It’s essential that you understand your employees’ rights, then ensure company handbooks and policies don’t infringe on those rights. Fostering a culture that encourages open communication with managers, educates leaders about employment rights, and strengthens employee engagement can help you retain your most valuable team members for years to come.